Terms of service

Welcome to Box-Kat!

These Terms of Service (“Terms”) govern your use of the website www.box-kat.com (the “Site”) and the products and services provided by Boxkat Rodent Barriers LLC, located at 20915 Happy Valley Road, Stanwood, WA 98292, United States (“we,” “us,” or “our”).

By visiting or purchasing from our Site, you agree to these Terms. If you do not agree, please do not use our Site.

1. General Conditions

By accessing or purchasing from our Site, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal authority to agree to these Terms.

We reserve the right to refuse service to anyone for any reason at any time and to modify or discontinue any part of the Site without notice.

2. Online Store Terms

You agree not to use our products for any illegal or unauthorized purpose.

You must not transmit any malicious code, viruses, or worms through the Site.

Any breach of these Terms will result in immediate termination of your access.

3. Product Information and Availability

We make every effort to display our products as accurately as possible, including color, size, and description. However, we cannot guarantee that your device’s display will be perfectly accurate.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

Prices may change without notice.

4. Orders and Payments

All orders are subject to acceptance. We may refuse or cancel an order if:

  • The product is out of stock,
  • There is a pricing or listing error, or
  • We suspect fraud or unauthorized activity.

Payments are processed securely through Shopify Payments, PayPal, Google Pay, or Shop Pay. We do not store your complete payment information.

By completing a purchase, you agree to provide accurate billing and shipping details and are responsible for all charges, including taxes and shipping.

5. Shipping and Delivery

Orders are shipped from the United States. Shipping times and rates are displayed at checkout.

Delays caused by carriers, customs, or unforeseen events are outside our control.

Please review our full Shipping & Delivery Policy for additional details.

6. Returns and Refunds

We accept returns within 30 days of delivery for items in new or like-new condition, undamaged, and in their original packaging.

Customers are responsible for return shipping costs.

Refunds are issued to the original payment method once the returned item is inspected and approved.

Shipping costs are non-refundable.

For full details, see our Returns & Refunds Page.

7. Affiliate Program

If you participate in our affiliate program, you agree to follow the affiliate terms provided at signup. We reserve the right to terminate affiliate participation for misuse, misrepresentation, or violation of brand guidelines.

8. Intellectual Property

All content on this Site — including logos, text, product designs, graphics, and images — is the property of Boxkat Rodent Barriers LLC and is protected by copyright and trademark laws.

You may not reproduce, distribute, or modify our content without written permission.

9. Third-Party Services

Our Site integrates with third-party services such as Shopify, PayPal, and Google Analytics. We are not responsible for the content, privacy policies, or practices of third-party sites.

10. Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

Occasionally, the Site may contain typographical errors or inaccuracies regarding product descriptions, pricing, or availability.

We reserve the right to correct such errors and update information at any time without notice.

12. Limitation of Liability

To the fullest extent permitted by law, Box-Kat and its affiliates, officers, employees, and contractors shall not be liable for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use the Site or our products
  • Product misuse or installation errors
  • Unauthorized access to your information
  • Any other matter related to your use of our Site or products

In all cases, Box-Kat’s total liability shall not exceed the total amount paid by you for the product(s) in question.

13. Warranties and Disclaimers

Our products are designed to deter rodents and other small pests; however, results may vary depending on environmental conditions and installation quality.

Box-Kat makes no absolute guarantees of performance under all circumstances.

All products are provided “as is,” without warranties of any kind, either express or implied.

This disclaimer does not affect any statutory rights that may apply to you under consumer-protection laws.

14. Indemnification

You agree to indemnify and hold harmless Box-Kat and its affiliates, employees, and suppliers from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

15. Governing Law

These Terms and any disputes arising from them are governed by the laws of the State of Washington, United States, without regard to conflict-of-law principles.

16. Changes to These Terms

We may update or modify these Terms at any time. The “Last Updated” date will reflect the latest version. Continued use of the Site constitutes acceptance of any changes.

17. Contact Information

If you have any questions about these Terms, please contact us:

hello@box-kat.com

360-391-7578

Box-Kat
20915 Happy Valley Road
Stanwood, WA 98292