CONTACT BOX-KAT
Need to Contact Box-Kat?
If you have a question about your order or need assistance choosing the right Box-Kat kit, we’d love to hear from you.
Before reaching out, we recommend visiting our FAQ page where many common questions about shipping, returns, and setup are answered already.
Email (Best Way to Reach Us)
hello@box-kat.com
We typically respond within 12–24 hours, Monday through Friday (excluding holidays). Email is the fastest and most reliable way to reach our support team. You can also reach us through the contact box below.
Mailing Address
Box-Kat
20915 Happy Valley Road
Stanwood, WA 98292
United States
Phone
360-391-7578
We primarily handle support by email to ensure quick and documented responses, but you may leave a voicemail at this number and we’ll return your call as soon as possible during business hours.
Hours of Operation
Monday – Friday:
9:00 AM – 5:00 PM (PT)
Closed on weekends and U.S. holidays.